Computer Requirements

For Windows 2000 and Windows XP

• USB Port
• 400 MHz processor, Pentium II compatible with MMX
• 128 MB RAM
• 16 MB video memory
• 250 MB available hard disk space (might be considerably less if required supporting software is already installed)
• High-speed Internet connection
• SVGA monitor (800 x 600 pixels)
• 16-bit color or higher
• Desktop PC with headphones, headset or external speakers
• Laptop PC with headphones, headset or internal speakers
• Headset with microphone must have a single audio connection like those used with cellular phones
• IP network access (64 Kbps and above): cable, DSL, or LAN
• Microsoft® Internet Explorer Version 6.0 or later
• Windows Media® Player Version 7.1 or later
• Microsoft DirectX® Software Version 8.1 or later
• Microsoft NetMeeting® Version 3.01 or later

For Windows 98 SE and Windows Me

• USB Port
• 400 MHz processor, Pentium II compatible with MMX
• 64 MB RAM
• 4 MB video memory
• 250 MB available hard disk space (might be considerably less if required supporting software is already installed)
• High-speed Internet connection
• SVGA monitor (800 x 600 pixels)
• 16-bit color or higher
• Desktop PC with headphones, headset or external speakers
• Laptop PC with headphones, headset or internal speakers
• Headset with microphone must have a single audio connection like those used with cellular phones
• IP network access (64 Kbps and above): cable, DSL, or LAN
• Microsoft® Internet Explorer Version 6.0 or later
• Windows Media® Player Version 7.1 or later
• Microsoft DirectX®Software Version 8.1 or later
• Microsoft NetMeeting® Version 3.01 or later

Computer Support

The Information Services Computing Help Desk is available to serve the UNL community, including distance education students. The Help Desk assists students in the use of electronic mail (e-mail), World Wide Web (WWW), Blackboard, mainframe accounts, microcomputer operating systems, word processing, ISP (Internet connection), disk recovery and file translation. The Help Desk also assists students with computer virus eradication and obtaining anti-virus software.

Regular Hours: 7:30 a.m. - 11:30 p.m., 7 days a week
Phone: (866) 472-3970 (toll free)
E-mail: helpdesk@unl.edu
Web: www.unl.edu/helpdesk

Blackboard Support
For Blackboard support:
Login to My.UNL.edu
Click the "help" button at the top of the screen for helpful articles. A list of common downloads is available 24 hours a day. If you can't find the answer, submit a support request and it will be dressed during regular business hours.